At CristofaroLuce, we are committed to our customer satisfaction. For most products on our website, if you don’t like it, you may return it within 30 days for a refund (in new, uninstalled condition and original packaging).
Please make your request order to email@example.com. Once your return request has been authorized, we can assist you in shipping back the parcel.
Your refund credit will be issued after the item has been returned and inspected.
The cost of the return shipping will be deducted from the credit amount. In other words, you are responsible for the return shipping cost of any item you return.
Any expedited shipping charges you paid on the original order are non-refundable.
Before ordering large quantities or special order or custom products we encourage you to ask for as much information as you need, including swatches, finish samples etc.